Online Banking and Mobile App Resources Card Management
Online & Mobile Banking Guides
Frequently Asked Questions
Intuit Desktop Help
Find user guides and frequently asked questions for online banking and our mobile app!
To manage your West Michigan Community Bank MasterCard® debit card(s) please complete the following steps:
In the Dashboard, scroll down to Card management and select the debit card you wish to manage.
NOTE: The ellipse … or by clicking on the takes you to a shortcut to submit a West Michigan Community Bank MasterCard debit card Travel notice.
Card Management Includes:
LOCK CARDSelect the green slide bar to lock your card and turn it off until you unlock it.
Report a card as lost or stolen. NOTE: This will deactivate your card.1. After selecting the applicable card, click on Report lost/stolen.
2. Select either My card is lost or My card is stolen. Then, click Report Lost or Report Stolen to confirm that your card has been lost or stolen. Tell us at once if you believe your card has been lost or stolen. Telephoning is the best way of keeping your possible losses down, and to limit your liability for unauthorized transfers.
3. To order a new card, contact us at 800-664-1778. It will be mailed to you in seven to ten business days.
REORDER AND ACTIVATE CARD
If you have a broken or worn-out card, you may order a replacement. You may also activate a new card that was sent to you.1. After selecting the applicable card, click on Reorder card. If you are activating a card, click on Activate new card.
2. Select Reorder. Reordered cards take seven to ten business day to process.